The last of the six, and the one that makes the other five worth having. Everything the systems did overnight arrives as a single page at breakfast, written like a letter rather than rendered as a chart.
What it says
- What came in, and from where
- What went out, and what is still owed to you
- What is late, and what is about to be
- The short list that needs a person, and nothing else in that list
The ratio is the point. On a normal day the page reports dozens of actions taken and a handful escalated. If that list is long, something upstream is wrong and you find out the next morning rather than the next quarter.
What it is not
It is not a business intelligence project. There is no data warehouse, no modelling, and nothing to configure before you can read it. If a number on the page cannot be traced back to a real event in one click, it does not go on the page.
Where it sits
It reads the funnel, the inbox and the back office, and what it says is what changes where demand spends next month. That is the loop closing.
It goes in on day nineteen of the install.
